Privacy Policy of Inversur Propiedades®

At Inversur Propiedades, we are committed to protecting the privacy and security of our users' personal data, in compliance with Chilean Law No. 19,628 on the Protection of Private Life.

1. Data controller

Inversur Propiedades Gestión Inmobiliaria SpA, located at Los Laureles 075, Isla Teja, Valdivia — Los Ríos Region, and email addresscontacto@inversurpropiedades.cl.

2. Personal data we collect

Through the forms on www.inversurpropiedades.cl, we request:

• Full name
• Phone and mobile number
• Email address
• Real estate project and property of interest
• Down payment amount and financing term
• Date and time to schedule a visit

3. Purpose of processing

The data will be used exclusively to:

• Provide information and follow-up on the process of acquiring a property.
• Send communications related to real estate projects.

4. Data retention

Personal data will be stored for as long as necessary to fulfill the purposes stated above and in accordance with applicable law.

5. Security and confidentiality

We implement technical, administrative and physical measures to protect data against unauthorized access, alteration, loss or misuse.

6. User rights

You may request access, rectification, cancellation or objection to the processing of your data by writing tocontacto@inversurpropiedades.cl.

7. Communications via WhatsApp, Facebook Messenger and Instagram

When you write to us via WhatsApp, Facebook Messenger or Instagram, we receive and store:

• your public name on that platform;
• your user ID;
• the content of the messages you send us;
• any information you choose to share in the conversation (for example, phone number, area of interest or features of a property).

We use this information only to:

• answer your questions;
• record your request in our customer relationship management system (CRM);
• have one of our advisors contact you.

We do not sell or transfer this information to third parties for commercial purposes.

These conversations may initially be handled by LucIA, our virtual assistant powered by artificial intelligence, which replies automatically and refers your case to an Inversur advisor when appropriate. You may ask to speak with a person at any time.

Your use of these platforms is also subject to the privacy policies of Meta Platforms (WhatsApp, Facebook and Instagram).

8. How to request deletion of your data

You may request the deletion of your personal data, including data obtained via WhatsApp, Facebook Messenger or Instagram. To do so:

• write tocontacto@inversurpropiedades.clwith the subject "Eliminación de datos" (Data deletion);
• include your name and the channel through which you contacted us.

We will delete your data from our systems within a maximum of 30 days and confirm it to you through the same channel.

9. Changes to this policy

We reserve the right to update this policy to reflect legal or operational changes, and will inform users in a timely manner.

Last updated: October 2026.